Privacy Policy

At BlitzPrompt, your privacy is important to us. This Privacy Policy explains what data we collect, how we use it, and the choices you have regarding your information.

1. Information We Collect

Information You Provide

• Account Information: Name, email address, and password when you register.
• Payment Information: Processed securely by Razorpay. We do not store card details on our servers.
• Support Communications: Messages, support tickets, and issue reports you submit.

Information Collected Automatically

• Usage Data: Pages visited, courses accessed, time spent on lessons.
• Device & Browser: IP address, browser type, operating system.
• Cookies: See our Cookie Policy for details.

2. How We Use Your Information

• To provide and improve our educational platform
• To process payments and send receipts
• To track your course progress and issue certificates
• To send important updates, notifications, and (with consent) promotional emails
• To respond to support requests
• To comply with legal obligations

3. Data Sharing

We do not sell, rent, or trade your personal information. We may share data with:

• Payment Processors: Razorpay, to securely process transactions.
• Instructors: Aggregated (non-personal) enrollment statistics only.
• Legal Authorities: If required by law or to protect our rights.

4. Data Retention

We retain your account data for as long as your account is active. You may request deletion of your account and associated data by contacting us. Payment records may be retained for up to 7 years as required by Indian tax law.

5. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at support@blitzprompt.com.

6. Security

We implement industry-standard security measures including SSL encryption, secure password hashing, and regular security audits to protect your data.

7. Children's Privacy

Our platform is not directed to children under 18. We do not knowingly collect data from minors. If you believe a minor has provided us with data, please contact us immediately.

8. Changes to This Policy

We may update this policy periodically. We will notify you of significant changes via email or a prominent notice on our site.

9. Contact Us

For privacy-related questions, email us at support@blitzprompt.com or use our contact form.